We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To send periodic emails (The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions)
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We do not sell, trade or rent your personal information to any third party or others. When you book a trip with us, we need to know your name, e-mail address, address for correspondence, your telephone number, your credit or debit card number, card's expiry date and the card's registered address. This allows us to process your booking and to send you confirmation and tickets. If tickets are going to be late being sent out, we may give your address to the train company in order that they can send the tickets to you directly. We may also use the information we collect to send or e-mail you special offers, changes to the website and other valuable information. If you would rather not receive any further details or our e-mail promotions please call our main telephone number or use the unsubscribe link on any marketing e-mail you receive.
By using our site, you consent to our online privacy policy.
When you make a booking with us, your information is then stored on a secure server, which is not directly connected to the Internet. The data will only be used for the purposes of the specified services or products and future correspondence. Your credit/debit card or bank information is deleted, once your booking is made successfully. We use your name and email address to send periodic mailers. If at anytime you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
If we decide to change our privacy policy, we will post those changes on this page.
We welcome your questions and comments about privacy - please e-mail them to tltquery@theluxurytrains.com
